Upon paying deposit we recommend all passengers take out a Travel Insurance policy
Please take the time to read our Booking Conditions below:
To secure your booking a deposit of 30% of the total charter is required within 14 days of booking.
Reservations will cancel automatically if monies have not been received by the due date. Booking form to be emailed or posted back to us with your details. We cannot consider you as being booked and having reserved a place until the 30% deposit is received.
- Fees: Balance of fees is due 30 days prior to charter date. If booking made within 30 days full payment is required at the time of booking.
- Charter itinerary is dependent on prevailing weather and tidal conditions.
Notice of cancellation must be received in writing by email or post.
Deposits are non refundable however, you can transfer the date of your trip if there is a legitimate reason. We must be notified of the request to change the date more than 50 days prior to departure for the trip.
- 30 – 50 days before arrival date – 50% of total commitment in non refundable.
- Less than 30 days notice – no refund is payable.
If a cancellation is made for any reason other than weather and sea conditions or captains discretion
the above cancellation policy will apply.
- In the event that the charter has commenced and is unable to be completed due to mechanical failure the charter fee will be refunded on a pro rata basis.
- If Cancellation is made by Eclipse FNQ Charters due to unforeseen circumstances or unsafe weather conditions made at the Captains discretion, every attempt will be made to reschedule the charter to suit both parties.
Eclipse is a fully licensed venue. We operate in remote areas with alcohol restriction laws in place. Severe penalties apply for anyone disobeying these restrictions. Under no circumstances are you allowed to bring your own alcohol onboard. We will provide you with a list of alcoholic beverages that we stock onboard which are available for purchase. For special requests, you can provide us with a list of the alcohol that you would like onboard and we will purchase this prior to your arrival. We require you to provide us with this list at least 30 days prior to your arrival and payment for your alcohol can be made onboard prior to departure.
We are able to evacuate people from the remote areas we visit through the Royal Flying Doctor Service and government rescue operations. It is our understanding that Australian citizens are covered by the Australian government.
Please note any costs incurred will be the responsibility of the client. Medical evacuations for non Australian citizens are not covered by our Government. Please ensure that your travel insurance covers medical evacuation if you are not an Australian citizen.
We strongly recommend taking out a Travel Insurance policy from the day you pay your deposit to insure against the loss of deposit and charter fees in the event of having to cancel your booking. Your Insurance should also cover lost baggage, personal items and medical expenses.
AUTHORITY OF THE CAPTAIN
The Captain of Eclipse D shall be suitably qualified and carry the necessary licenses for the specifications. The Charterer recognizes the authority of the Captain in all matters, regarding safety (including consumption of alcohol), navigation and speed of Eclipse D and associated equipment (Tenders). The Charterer recognises the authority of the Captain in reference to anchorages and itinerary changes due to weather or Force Majeure.
Should the Charterer fail to recognize the authority of the Captain, the Captain / Owner of Eclipse D has the right to cancel the charter with all outstanding monies to be settled by the charterer.